Berufsbegleitendes Executive Master Studium

Fachrichtung
“Management Informationssysteme und Informationstechnologie”

an der
Graduate School of Business Administration (GSBA) Zürich
(Lorange Institute of Business Zürich)

Abschlussarbeit (These) zum Thema:

Optimization of customer relationship, internal workflow and information flow
in a medium size enterprise as a first step to a successful
Customer Relationship Management.